UI / UX Design

Visibly

Led research-driven UX improvements for patient onboarding by translating user testing insights into a clear, intuitive, and medically compliant flow for a digital visual acuity test.

Year :

2022

Industry :

Healthcare

Client :

Visibly

Role

UX Lead

Project Cover Image
Project Cover Image
Project Cover Image

About the Project

Visibly is the world’s first online visual acuity test, developed in response to COVID-19 to allow patients to assess their vision remotely using a mobile device. The product required high accuracy, ease of use, and strict adherence to medical standards. As Design Lead, I focused on refining the onboarding experience so patients could complete the test confidently and correctly.

Key Contributions

  • Reviewed and analyzed patient user-testing videos to identify onboarding pain points and error patterns

  • Documented usability issues into structured reports that guided design decisions

  • Redesigned the patient onboarding flow to improve clarity, ease of use, and test accuracy

  • Collaborated closely with the Visibly team to ensure alignment with medical standards and regulatory requirements

Achievements

  • Improved patient onboarding experience

  • Reduced user errors during testing

  • New onboarding feature delivered

Email :

jill.uxdesign@gmail.com

Social :

© Copyright 2026. All Rights Reserved.

UI / UX Design

Visibly

Led research-driven UX improvements for patient onboarding by translating user testing insights into a clear, intuitive, and medically compliant flow for a digital visual acuity test.

Year :

2022

Industry :

Healthcare

Client :

Visibly

Role

UX Lead

Project Cover Image
Project Cover Image
Project Cover Image

About the Project

Visibly is the world’s first online visual acuity test, developed in response to COVID-19 to allow patients to assess their vision remotely using a mobile device. The product required high accuracy, ease of use, and strict adherence to medical standards. As Design Lead, I focused on refining the onboarding experience so patients could complete the test confidently and correctly.

Key Contributions

  • Reviewed and analyzed patient user-testing videos to identify onboarding pain points and error patterns

  • Documented usability issues into structured reports that guided design decisions

  • Redesigned the patient onboarding flow to improve clarity, ease of use, and test accuracy

  • Collaborated closely with the Visibly team to ensure alignment with medical standards and regulatory requirements

Achievements

  • Improved patient onboarding experience

  • Reduced user errors during testing

  • New onboarding feature delivered

Email :

jill.uxdesign@gmail.com

Social :

© Copyright 2026. All Rights Reserved.

UI / UX Design

Visibly

Led research-driven UX improvements for patient onboarding by translating user testing insights into a clear, intuitive, and medically compliant flow for a digital visual acuity test.

Year :

2022

Industry :

Healthcare

Client :

Visibly

Role

UX Lead

Project Cover Image
Project Cover Image
Project Cover Image

About the Project

Visibly is the world’s first online visual acuity test, developed in response to COVID-19 to allow patients to assess their vision remotely using a mobile device. The product required high accuracy, ease of use, and strict adherence to medical standards. As Design Lead, I focused on refining the onboarding experience so patients could complete the test confidently and correctly.

Key Contributions

  • Reviewed and analyzed patient user-testing videos to identify onboarding pain points and error patterns

  • Documented usability issues into structured reports that guided design decisions

  • Redesigned the patient onboarding flow to improve clarity, ease of use, and test accuracy

  • Collaborated closely with the Visibly team to ensure alignment with medical standards and regulatory requirements

Achievements

  • Improved patient onboarding experience

  • Reduced user errors during testing

  • New onboarding feature delivered

Email :

jill.uxdesign@gmail.com

Social :

© Copyright 2026. All Rights Reserved.